FAQ

Read the questions below to get caught up on the most common questions we receive.

March 4, 2022

CAN I GET A REFUND?

We have a NO refund policy.

WHEN IS CHECK-IN & CHECK-OUT FOR CAMPING?

For Thursday - Sunday camping ticket holders, check-in opens Thursday at 2:00 pm at Santos Campground gate.

For Friday - Sunday camping ticket holders, check-in opens Friday at 9:00 am at Santos trailhead.

For Epic Ride only ticket holders, check-in opens Friday at 12:00 pm and Saturday at 7:00 am at Santos trailhead.

Check-out is Sunday by 11:00 am unless you have purchased an extended stay ticket.

NO person admitted to campground without ticket.
No vehicles allowed in the campground without ticket/vehicle pass.
Free parking in front of the campground.

WHAT DO I NEED TO BRING TO CHECK-IN?

Printed ticket or image on your phone.
Photo identification.

WHERE IS CHECK-IN?

Check-in booth is located at the Santos Trailhead parking.

WHEN DOES EPIC 50 RIDE START?

It is a rolling start between 7:00 am – 9:00 am with sag stops along the way for lunch. Feeling fatigued? Look at the map for bail-out options onto the paved trail.

WHAT MEALS ARE INCLUDED WITH CAMPING?

Saturday breakfast & dinner. Sunday breakfast.

WHAT ENTERTAINMENT IS INCLUDED WITH CAMPING?

Each year we change it up to offer live music from popular artists and bands.

CAN I REGISTER IN ADVANCE FOR BIKE CLINICS?

No. Visit the bike clinic booth and sign-up for one or more of the hour-long clinics offered that day.

WHAT’S THE RAFFLE?

Buy tickets to win cool raffle items donated by our sponsors and vendors. SRAM has been known to donate high-end components to the raffle. Visit the RAFFLE ticket booth.

ARE THERE GROUP RIDES PLANNED?

Yes. Check the SCHEDULE section of this website. There will be three separate group rides:
YELLOW – easy trails
BLUE – moderate trails
RED – more challenging trails